We fulfill orders within one business day (excluding weekends and holidays). You will receive an email when your order has shipped.
All orders received during periods when we are closed will be shipped out on the day we reopen.
For delivery by Christmas Eve, Thursday, December 24, 2026, please order by:
Orders placed after these times may not arrive before Christmas. Local pickup is always an option during store hours.
We ship to addresses in the United States only. At this time we do not offer international shipping.
Shipping charges and delivery estimates for your order are shown at checkout.
Free standard shipping on US orders of $199 or more. The $199 is counted after discounts, before tax and shipping. Free shipping applies to our standard service (UPS Ground, or USPS for P.O. boxes). Faster services are charged at checkout.
We can't ship wine. Wine orders are for pickup at the store, in store or curbside. We don't deliver wine yet. If you choose local delivery for an order with wine, we'll contact you to arrange pickup or refund the wine.
You can skip the shipping fees with free local pickup at our store: 100 Prince Avenue, Suite 103, Athens, Georgia 30601. Choose Pickup at checkout. Your order is usually ready within 1 hour during store hours, and we will email you when it's ready. Please have your order confirmation email with you when you come.
Prefer to stay in your car? Call us at (706) 623-3313 when you arrive and we'll bring your order out to you.
Pickups are available whenever we are open to the public.
We deliver to addresses in Clarke County and the counties that border it: Barrow, Jackson, Madison, Oconee and Oglethorpe. Delivery is $15, and free on orders of $199 or more (counted after discounts, before tax). Order by 2 pm for same-day delivery. Choose Local delivery at checkout; it appears when your address is in our delivery area.
Lead times for special orders vary by item.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven't received your order within the expected delivery window set forth in your shipping confirmation email, please contact us at shop@athenscooks.com with your name and order number, and we will look into it for you.
UPS will not ship to P.O. boxes. Please choose USPS at checkout or contact us to arrange pickup.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition. We’ll email you a prepaid return shipping label. Its cost is deducted from your refund, unless the item was damaged in shipment or we made a shipping mistake (for example, the wrong item or the wrong color), in which case return shipping is free. Sale items, perishables and display items can't be returned unless they were damaged in shipment, and wine is final sale. You can also return online orders at our store. Please see our full return policy here.
If your order arrives damaged in any way, please contact us within 7 days of delivery at shop@athenscooks.com or (706) 623-3313, with photos of the item and the box. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at shop@athenscooks.com.
